On Telephones: My Experience Explained

Features of a Business Phone System The best phone system to use will depend on the size and nature of your business as well as how you operate. Telephone systems can greatly impact the growth of any small business when used properly. There are particular challenges facing small businesses including finding ways to compete with larger companies, but with fewer resources. Let us talk about phone system features that will be beneficial to small businesses. Call forwarding allows inbound calls to be transferred or forwarded to another phone. Some call forwarding machines will allow your call to be forwarded to multiple phones. A voicemail will be recorded if the phone call is unanswered by all the phones the call is being forwarded to. This is expecially good for small businesses that doesn’t have the resources to hire someone who will be dedicated to taking calls. It is also a great feature to avoid missing any important calls that will be vital to the business. Voicemail is a common feature among phones today. However, some phone systems have advanced features, which are also beneficial for small businesses. You an find some phones with a special voicemail feature called the remote access voicemail. These are very handy for small businesses because they have longer periods of time when there is no one in the office. This remote access feature allows you to access messages whenever and wherever you may be, working from home or visiting clients.
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When your voicemail length is restricted, callers can be cut off before they have finished what they want to say. This can be bad for business as callers may get discouraged from ever calling your business phone again. This is where the extended voicemail feature comes in.
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The multiple greetings feature is another great feature that comes with some phone systems for small businesses. The multiple greeting feature will playback the appropriate voicemail greeting at the appropriate time. This feature allows you to choose a voicemail greeting recording that is appropriate. You will gain a professional impression of your company with this feature. This feature let’s you save multiple recordings so you don’t have to re-record every time there is a different circumstance. While callers are on hold, there is a feature where you can let the caller listen to music or listen to a pre-recording advertisement while they wait for someone to pick up their call. Many people will hang up when all they get is silence when they are put on hold, and most of the time, they will not call back. This feature will prevent people from hanging up and forgetting about your business. There are many instances, especially with small businesses, where every one is so caught up in work that there is no one left to answer calls. Caller ID is one feature that will allow you to know if an important call is coming through so you can prioritize that call over the other things.